What should an organization do if not all Active Directory user passwords are syncing to Google Workspace after installing GSPS?

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When an organization encounters issues with Active Directory user passwords not syncing to Google Workspace after installing the Google Cloud Directory Sync or Google Secure Password Sync (GSPS), reviewing the GSPS configuration settings is a crucial step. The configuration settings determine how data flows between Active Directory and Google Workspace, including user passwords.

If the synchronization process isn't functioning as expected, there might be configuration errors such as incorrect LDAP (Lightweight Directory Access Protocol) settings, improper domain configurations, or issues related to user mappings. By examining these settings, administrators can identify potential misconfigurations or connectivity problems that are causing the password sync failure.

Other options like checking Google API settings or resetting user passwords could be relevant in different contexts but are not as directly related to the core issue of password synchronization which primarily hinges on the GSPS configuration. Reinstalling the Google Workspace application would be an extreme measure and typically unnecessary if the configuration settings can be adjusted to remedy the sync problem. Hence, focusing on the GSPS configuration settings is the most logical and effective first step in resolving the issue.