Which method is NOT recommended for facilitating user training during deployment?

• A. Organizing workshops
• B. Providing self-help resources
• C. Implementing a mandatory testing program
• D. Access to Google Workspace's learning center

Answer: (C)

Implementing a mandatory testing program is not recommended for facilitating user training during deployment because it can create pressure and anxiety among users. This method might make the training feel like an obligation rather than an opportunity for learning and adaptation. Effective user training should focus on engagement, practical use, and comfort with the tools, which can be better achieved through interactive methods such as organizing workshops, providing self-help resources, and offering access to learning centers. These approaches promote a supportive environment where users can explore, ask questions, and learn at their own pace, ultimately leading to a smoother transition and better adoption of the new system.